Reporting problems: Difference between revisions
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# Did I check the [[FAQ]], [[Known bugs]], [[Terminology]] and [[Tips]] pages? | # Did I check the [[FAQ]], [[Known bugs]], [[Terminology]] and [[Tips]] pages? | ||
# Did I check the log file (<code>SUMO-Toolbox.log</code>) in the <code>output/</code> directory? | # Did I check the log file (<code>SUMO-Toolbox.log</code>) in the <code>output/</code> directory? | ||
=== Reporting === | === Reporting === | ||
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* the SUMO Toolbox log file | * the SUMO Toolbox log file | ||
* the XML [[configuration]] file you used | * the XML [[configuration]] file you used | ||
* some general [[feedback]] | |||
Check the [[Contact]] page to report the problem and send the information. | Check the [[Contact]] page to report the problem and send the information. | ||
Revision as of 13:35, 26 July 2008
Important
We encourage you to report all problems. However, before you report any problems ask yourself:
- Did I check the wiki for information on my problem?
- Did I check the FAQ, Known bugs, Terminology and Tips pages?
- Did I check the log file (
SUMO-Toolbox.log) in theoutput/directory?
Reporting
Always check your SUMO-Toolbox.log file in the output directory first!
When reporting problems remember to always attach:
- the SUMO Toolbox log file
- the XML configuration file you used
- some general feedback
Check the Contact page to report the problem and send the information.
