Reporting problems: Difference between revisions
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== Important == | === Important === | ||
We encourage you to report all problems. However, before you report any problems ask yourself this: | We encourage you to report all problems. However, before you report any problems ask yourself this: | ||
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# Did I check the log file (SUMO-Toolbox.log) in the output/ directory? | # Did I check the log file (SUMO-Toolbox.log) in the output/ directory? | ||
== Reporting == | === Reporting === | ||
'''Always check your SUMO-Toolbox.log file in the output directory first!''' | '''Always check your SUMO-Toolbox.log file in the output directory first!''' | ||
Revision as of 01:27, 6 February 2008
Important
We encourage you to report all problems. However, before you report any problems ask yourself this:
- Did I check the wiki for information on my problem?
- Did I check the FAQ, Known bugs, Terminology and Tips pages?
- Did I check the log file (SUMO-Toolbox.log) in the output/ directory?
Reporting
Always check your SUMO-Toolbox.log file in the output directory first!
When reporting problems remember to always attach:
- the SUMO-Toolbox log file
- the XML configuration file you used
Check the Contact page to report the problem and send the information.
