Reporting problems: Difference between revisions
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# Did I check the wiki for information on my problem? | # Did I check the wiki for information on my problem? | ||
# Did I check the [[FAQ]]? | # Did I check the [[FAQ]], [[Known bugs]], [[Terminology]] and [[Tips]] pages? | ||
# Did I check the known bugs on the [http://gforge.coms.ua.ac.be/projects/m3toolbox project website]? | # Did I check the known bugs on the [http://gforge.coms.ua.ac.be/projects/m3toolbox project website]? | ||
# Did I check the log file (M3-Toolbox.log) in the output/ directory? | # Did I check the log file (M3-Toolbox.log) in the output/ directory? | ||
Revision as of 16:14, 18 June 2007
Important
We encourage you to report your problems. However, before you report any problems ask yourself this:
- Did I check the wiki for information on my problem?
- Did I check the FAQ, Known bugs, Terminology and Tips pages?
- Did I check the known bugs on the project website?
- Did I check the log file (M3-Toolbox.log) in the output/ directory?
Reporting
ALWAYS CHECK YOUR M3-Toolbox.log FILE IN THE OUTPUT DIRECTORY FIRST
When reporting problems remember to always attach:
- the M3-Toolbox log file
- the XML configuration file you used
See the contact page on where to send the information to.
